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I have now done two wonderful African trips planned and organised by Julia at Fernwärts Reisen, one to South Africa and one to Namibia. For both trips, Julia was absolutely amazing. Her service is not just that of a travel agency, it is more akin to a brilliant mix between personalised travel guide, a generous sharing of passion for the world and its cultures, and a really chilled, fun, and highly-organised travel buddy. Her magic sauce is the combination of her passion for unique travel experiences, a deep knowledge of her destinations, long-standing connections with the communities where she sends her guests, and a genuine desire to create highly-curated itineraries that are truly tailored for the individual interests, passions, and budgets of her travellers. From the first contact, throughout the very consultative planning and booking experience, to contact from Julia during the journey to check that all is well, to the call upon return to see how it all went, the whole experience was truly personalised, caring, and genuine. Julia bucks the modern trend of big data and depersonalised customer service by offering a service and a travel experience that is deeply human, humane, and personal. She organises journeys not just to fascinating destinations, but back to an era when the individual mattered. Travelling with Julia`s knowledge, dedication, and committment to customer service makes a Fernwärts trip not just a travel booking, but a true journey. I feel totally confident to name a country and hand it to Julia and I know that the itinerary she comes up with will be unique, fascinating, carefully planned, and brilliantly organised. I cannot recommend Julia and Fernwärts highly enough. Julia is a legend, and her trips legendary! Ben, Berlin |